Frequently Asked Questions
Everything you need to know about the world's slimmest smart wallets.
How does the card ejection mechanism work?
Our patented mechanism allows you to access your cards at the click of a button. Simply push the trigger at the bottom of the wallet, and your cards will fan out for easy selection.
What is the shipping timeframe for domestic orders?
Standard shipping typically takes 3-5 business days within the United States. Expedited shipping options are available at checkout if you need your gear sooner.
Do Ekster wallets provide RFID protection?
Yes, all Ekster wallets are built with integrated RFID-blocking technology to protect your credit cards from wireless skimming and electronic theft.
What is your return policy?
We offer a 45-day risk-free trial. If you are not completely satisfied with your purchase, you can return it for a full refund within 45 days of delivery, provided the item is in its original condition.
Are the leather products environmentally friendly?
We use premium top-grain leathers tanned under gold-rated LWG environmental protocols, as well as innovative vegan recycled windshield leather, to ensure a sustainable footprint.
How do I track my wallet if it gets lost?
Our wallets are compatible with the Ekster Tracker Card. Powered by Chipolo technology, it allows you to locate your wallet on a map or ring it using your smartphone or smart home devices.